F.A.Qs
Are your exhibits accessible?
Yes, our exhibits and pathways are accessible.
Are your exhibits sensory friendly?
Our exhibits do feature realistic movement and loud sounds. Some guests may find this overwhelming. Follow our Social Media and events pages for information on any upcoming Sensory Friendly days.
Is this a permanent exhibit?
Our current plan is to "refresh" the theme of the exhibit every two years or so. Feel free to let us know what you'd like to experience next!
Are you affliated with VIA Aquarium?
We are sister entities and not directly connected to the aquarium. We do hope to work more directly with VIA Aquarium in the future, so keep an eye on both entities' social media.
Do you have Velociraptors?!
We do not. The Raptors featured in the Jurassic franchise are incredibly cool, but not very true to life. We do have a true life dinosaur species very similar to the movie raptors that guests have really enjoyed discovering!
Do you have a T-Rex?
"We have a T-Rex."
Do you have a ....?!
HANG ON! We don't want to give EVERYTHING away! We currently have 10 different species among 12 different exhibits inside our facility.
What about interactives?
With the current NYS COVID regulations, we are unable to open our interactive exhibits, but some are in place for previewing.
How do I get to the exhibit?
We are inside VIA|Port Rotterdam Mall between Shoe Dept Encore and Footlocker. This is in the same corridor as but separate from VIA Aquarium. The quickest ways to reach us are through the external aquarium entrance or through Shoe Dept. and taking a left in the mall hallway.